Procedure for Creating a ShinePhone Account
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Download the ShinePhone App
- Download the ShinePhone App from the App Store or Google Play.
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Register a ShinePhone Account
- Open the ShinePhone app and tap on the "Register" button.
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Fill in Registration Details
- Country: Choose your country from the dropdown menu.
- Username: Enter your email address as your username.
- Password: Create and confirm your password.
- Phone: Enter your phone number.
- Email: Enter the same email address again.
- Verification Code: Kindly enter the code once received.
- Installer Code: This field can be left blank.
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Agree to User Agreement
- Check the box to agree to the user agreement.
- Tap on the "Register" button to complete the registration.
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Add a Plant Under Your Account
- After registration, you will be prompted to add a plant.
- Plant Name: Enter 'my plant'.
- Installation Date: Enter the exact date of installation.
- Plant Address: Open the location permission to automatically fill in the address.
- Time Zone: Set the time zone to GMT+7 to GMT+10, depending on your location in Australia. Check the state first.
- PV Capacity (kWp): Fill in the inverter rated power.
- Plant Type: Select the appropriate plant type.
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Finalize Plant Setup
- Once all information is entered, tap on "Add Plant".
- You will be directed to the Plant page.
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Add Datalogger
- On the Plant page, press "Add datalogger" to go to the Scanning page.
- Scan the QR code of the datalogger or enter the serial number manually if needed.
By following these steps, you will have successfully created a ShinePhone account and added your plant for monitoring.
Important Links and Contact Information
Visual Walkthrough:
For those who prefer a visual guide, we have created step-by-step video tutorials available on YouTube. Please select the appropriate link based on your device model:
- ShineWIFI-X (Serial number starts with XGD5B/6B series): Watch the video here
- Other Models - ShineWIFI-S or ShineWIFI-X (Other than 5B or 6B series): Watch the video here
Other Useful Links
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Creating a ShinePhone Account: If you haven't got a ShinePhone account yet, please refer to our article on Procedure for Creating a ShinePhone Account.
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Reconfiguring Dongles: If you already have an account and a connected dongle, please check if your dongle is flashing a slow blue light. If not, refer to the following articles for reconfiguration instructions:
- Telstra 5G Network User: If you would like to get 2.4Ghz network, and you are using Telstra network, please refer to the articles Telstra Guest WI-FI Configuration for creating a 2.4Ghz network.
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Further Enquiries: For other questions, please check out our Questions & Answers About Wi-Fi Dongle Configuration.
Contact Growatt Australia
For additional support, you can contact our dedicated after-sales team:
- Hotline: 1800 476 928
- WhatsApp (Live Chat): +61 2 8357 6207
- Email: australia@growatt.com
- Website: https://au.growatt.com/
- Address: Unit 4&5 / 378 Parramatta Road, Homebush West NSW 2140